How we work

Class Carpets are one of the leading carpet cleaning companies in the North East. We offer both a commercial and domestic carpet cleaning service.

At Class Carpets, we have Carpet Cleaning advisors on the road who are able to call and give a no-obligation quotation.  At the time of their visit they will work on inspecting the carpet area to be cleaned looking out for any areas of concern, ie loose seams, fixings, permanent stains etc and will normally undertake a fibre test to ensure that the most suitable cleaning method is used.

Our carpet cleaning advisor will then discuss with you the level of service that is required, point out any areas of concern (i.e. permanent stains which may not be fully removed) and give an HONEST opinion and fixed price quotation and time for undertaking the clean.

Our advisor is a carpet cleaning technician and not a salesman, there is no hard sell or pushy sales technique.

Should our quotation be acceptable, our operative will call at a pre-arranged time, discuss with you the most effective and convenient approach to the job and begin the clean.

Whether you require a large office clean or a spot stain removal, Class Carpets can help!